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KXTV 10 Yellow Pages

Five Points Plaza LLC

7  Reviews

(361) 242-2755
13330 Leopard St
Corpus Christi, TX 78410-4400
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Phone Numbers

main:
(361) 242-2755

Vanity City Name

Corpus Christi

Recommended Reviews

Average Rating (7)

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then says he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible for one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then says he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible for one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then says he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible for one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then says he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible for one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then says he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible for one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then says he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible for one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

dalia garcia

I purchased a refrigerator at the Appliance Mart on Leopard for $2100, which according to the sales rep had the height dimension of 70 in (1 in shorter than our old one). When they delivered it, there was almost a 5 inch gap between the built-in cabinets. I also noticed a circular dent on the door. I called the next day and asked the sales rep if I could return the fridge for an undamaged and taller model. He cleared it with the owner; however, I would have to pay for a 2nd delivery and the difference for the taller fridge. I drove there within minutes and paid another $1400. The next day, the delivery guy shows up at my house with the 2nd fridge but then tells me he cannot release the new fridge since according to the owner the 1st fridge is now considered "used". Apparently, we should have disconnected it. I called several times to try and get answers and was treated awful. I asked for management but was told I'd have to track someone down myself by calling the other Appliance Mart in Corpus. The salesman (Tim Jones) hung up on me 3 times because according to him, he did not sell the product and apparently didn't think it was his job to deal with me. The owner (Mrs. Floyd) finally called me back after I bugged the other store 3 times. She proceeded to tell me that they don't take "used" products back (did I mention that I paid $1400 extra the very next day and supposedly the earliest re-delivery wasn't possible until one more day?). Also, she repeatedly emphasized that her people don't deliver damaged products and implied that we had damaged it ourself. She finally agreed to "allow" me to have the 2nd fridge that I purchased and scheduled a 3rd delivery. Although, I have the right fridge now, I am still extremely disappointed with the treatment, undue stress, and unnecessary charges that I was forced to pay by Mrs. Floyd. She literally asked me to "put myself in her shoes" and told me I should ask kindly since she didn't have to return anything if she chose not to. Excuse me for thinking I was the customer! I am making it my mission to tell my story to anyone thinking about buying any appliances. I will never step foot in any of her stores again. I also paid for the 5 year warranty. I've read many bad reviews about the repair staff also. So needless to say, when the fridge breaks down in a few months, I will just go out and buy another product at another more reputable business.

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